This feature allows a copy of any email sent to one address to be forwarded to another address. This lets you use one account to check mail sent to several email addresses. You can also discard email or send (pipe) mail to a program.

Please note that any email account with BoxTrapper enabled should use the Box Trapper Forward List feature. See the BoxTrapper article for more details.

To view forwarders for a specific domain on your account, click the Managing menu and choose the domain for which you wish to set forwarders.

To quickly find a specific email address, enter a keyword in the Search field and click Go.

Add a Mail Forwarder

To add a mail forwarder:

• Click Add Forwarder.

• After Address to Forward, type the address whose email you wish to forward. Be sure to select the correct domain from the drop-down menu.

• Select 1 of 5 options:

° Basic options:

• To forward mail, click Forward to email address and type the address to which mail should be forwarded.

• To discard incoming messages and automatically send a failure notice to the sender, click Discard with error to sender.

° Advanced options:

• To forward mail to a system user, click Forward to a system account and type the appropriate username.

° Note about system users: This field accepts the username of any user on the server. You can check for an account by the use of a shell login, or POP3/IMAP. Use the authentication credentials which are also used to access the cPanel interface or a shell prompt.

° Important: This account does not have a public-facing email address.

• To automatically forward messages to a program, define a path to the program (for example, /home/$utility) in the Pipe to a Program field.

• To discard incoming messages without sending a failure notice, click Discard (Not Recommended).

° Important: This option is not recommended, because the sender will be unaware that the delivery failed.

• Click Add Forwarder.

To view the route that a forwarded message takes, select Trace in the list of forwarded addresses. This makes it possible, for example, to locate a mail routing error.

Important: If you wish to forward mail to another account without receiving mail at your cPanel account, create a forwarder from an address that does not have a corresponding account in cPanel. Alternatively, if the account already exists, you can delete it in cPanel. Afterward, all mail will be forwarded to the destination you have configured using the Forwarders feature.

If you do not delete the cPanel account whose mail is being forwarded, then both accounts will receive mail.

How to use the Pipe to Program Option

When you use the pipe to program option, enter a path relative to your home directory. For example, if your username is ‘john’, and your script is in your home directory at /home/john/, you would enter this in the Pipe to a Program box:

To ensure the script will work, the script must be executable. The hashbang line must also exist at the top of the script

• If you are using PHP, this should be the hashbang line at the top of the script: #!/usr/local/bin/php -q

• If you are using Perl, this should be the hashbang line at the top of the script: #!/usr/bin/perl

If a hashbang is not in your script, enter the path to the Perl or PHP interpreter in the Pipe to a Program box. This should be followed by the full path to the script:

• Perl users run this command: /usr/bin/perl /home/john/

• PHP users run this command: /usr/local/bin/php /home/john/test.php

If you are using PHP, ensure that your code is appropriately wrapped in start and end tags.

Make sure that your script uses the proper file permissions (0700). To change your script’s file permissions: chmod 0700 myscript.php where myscript.php is meant to stand for your script’s location and file name.

Remove a Mail Forwarder

To delete a forwarder:

• Click Delete next to the appropriate forwarded address.

• Confirm that this forwarder should be deleted on the following page.

Add a Domain Forwarder

This feature will allow all mail sent to a domain to be forwarded to another domain. Adding a domain forwarder will override the default address for the selected domain.

To add a domain forwarder:

• Click Add Domain Forwarder.

• Enter the domain to which you would like to forward email.

• Click Add Domain Forwarder.

Note: Domain forwarding takes place only when a delivery is not successful. For example, a user sends an email to If is an existing email address or auto responder, then the email will not be forwarded. The email will be forwarded if is not an existing email address or auto responder.

Remove a Domain Forwarder

To remove a domain forwarder:

• Click the button under the Delete heading that corresponds to the domain forwarder you would like to remove.