Need Help?

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Should you need to obtain technical support, we have several different options. If you require assistance with a certain feature of your account, or need assistance with initial setup of your website, control panel tools and/or email please first visit our Online Knowledge Base where you can view interactive tutorials (videos) on how to use just about all of the features in your control panel. If your question is not answered in our knowledge base or interactive tutorials, please fill out the support form below and our technicians will immediately receive your request.

TECH SUPPORT: To receive online technical support or customer service, please submit a support ticket via the below form. A technician will reply to your request within 3 hours (non-emergency) during business hours 8:AM to 8:PM or within 2 hours (emergency). Our support team is available 24/7/365.

FORGET YOUR PASSWORD? Use this form. EMAIL SETTINGS? You can get all of your email settings through the Email Accounts icon in your control panel by clicking the drop down menu to the right of each email box.

Please do not submit credit card information via this form. Instead, please use this secured form: Update Billing

Technical Support Request